Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence

Does Thumbtack Care?

I am not trying to be funny, but I don't understand why Thumbtack would want to take from entrepreneurs trying to make money by charging for leads. I feel the best solution is to take 5-10% from each ...
by Sashadr817 Level 5 2 weeks ago
1 0

Customers never even speak to me, but I still pay!

I am a photographer, and a friend of mine told me about TT. He was going to give it a try, so I figured, sure, I'll jump on also. I created my profile, and put in my CC for auto pay. Leads started pop...
by adickerson1 Level 2 3 weeks ago
3 0

IDEA- Integrity & Balance by Customers & Pros

Since pros pay for leads, shouldn't customers pay for inquiries, conversations, or communication with pros? This way it is a balanced and most importantly- FAIR way to allow communication to have inte...
by LegacyWeddings Level 5 3 weeks ago
1 0

Private Chef/Catering Pricing

Hey fellow chefs!I wanted to share with you some thoughts I'm having on pricing. I realize different cities/towns have a differenty supply and demand circumstances, but in major cities like Los Angele...
by Miseenplacesf Level 5 3 weeks ago
3 4

Requesting refunds

Hi,I am having an issue with TT refunding my account on potential clients that ghost me. I respond several times to an inquiry, but they never respond.  I talked to Eunice on Chat about this and she r...
by TinaChristian Level 4 11-06-2019
13 88

customer didnt pay

I have a pet sitting job ive done and i havent been paid its been four days since i took the keys. they have told me multiple things and im just lost on what to do i have recordings of phone calls and...
by TrainersBliss Level 4 10-14-2019
0 1

Does Thumbtack hide the Pro's profile once they've reached their weekly budget??

Does Thumbtack hide the Pro's profile once they've reached their weekly budget??I can;t find my profile ANYWHERE! I normally in the top 10-12 profiles but when i look myself up, I am not showing...
by tmholbert Level 5 08-22-2019
1 2

Credit Refunds for Ghosted Clients?

Back in the old days-- before Instant Match and Promote-- Thumbtack had a policy that if a job poster did not view a pros' quote, the cost of that quote was refunded to the pro.  That pro could then u...
by Billieharasharp Level 5 05-08-2019
1 1

More sophisticated pricing?

How far out in time do others get inquiries for?Reason for the question is that I was planning on increasing my rates for 2020 and I have started to get one or two inquiries from Thumbtack leads about...
by revbrian Level 8 02-27-2019
0 2

Worth the investment

I must say at first I was a little skeptical about paying for each quote I sent out to Potential customers. After using thumbtack for almost a year, I have to say it’s totally totally worth it! Just l...
by MontannaRaehair Level 4 01-16-2019
2 2
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