Pricing, payments & refunds

Get info about Thumbtack fees and how refunds work.
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results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Miseenplacesf

Private Chef/Catering Pricing

Hey fellow chefs!I wanted to share with you some thoughts I'm having on pricing. I realize different cities/towns have a differenty supply and demand circumstances, but in major cities like Los Angele...
by Miseenplacesf Level 5 yesterday
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TinaChristian

Requesting refunds

Hi,I am having an issue with TT refunding my account on potential clients that ghost me. I respond several times to an inquiry, but they never respond.  I talked to Eunice on Chat about this and she r...
by TinaChristian Level 4 a week ago
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TrainersBliss

customer didnt pay

I have a pet sitting job ive done and i havent been paid its been four days since i took the keys. they have told me multiple things and im just lost on what to do i have recordings of phone calls and...
by TrainersBliss Level 4 10-14-2019
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tmholbert

Does Thumbtack hide the Pro's profile once they've reached their weekly budget??

Does Thumbtack hide the Pro's profile once they've reached their weekly budget??I can;t find my profile ANYWHERE! I normally in the top 10-12 profiles but when i look myself up, I am not showing...
by tmholbert Level 5 08-22-2019
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Billieharasharp

Credit Refunds for Ghosted Clients?

Back in the old days-- before Instant Match and Promote-- Thumbtack had a policy that if a job poster did not view a pros' quote, the cost of that quote was refunded to the pro.  That pro could then u...
by Billieharasharp Level 5 05-08-2019
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revbrian

More sophisticated pricing?

How far out in time do others get inquiries for?Reason for the question is that I was planning on increasing my rates for 2020 and I have started to get one or two inquiries from Thumbtack leads about...
by revbrian Level 8 02-27-2019
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MontannaRaehair

Worth the investment

I must say at first I was a little skeptical about paying for each quote I sent out to Potential customers. After using thumbtack for almost a year, I have to say it’s totally totally worth it! Just l...
by MontannaRaehair Level 4 01-16-2019
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NabilAmara

False leads

I am really getting tired of getting contacted by people and them asking my availability and that is is it i can not afford to keep spending empty money on here for no return. I like Thumbtack but thi...
by NabilAmara Level 5 01-10-2019
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mnjn

Credit Card - Can't use PayPal anymore!

I choose not to provide my credit card information to every provider, but instead handle my transactions via PayPal. TT now requires everyone to give their credit card information. They say their syst...
by mnjn Level 6 07-20-2018
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revbrian

A positive suggestion... Yes, really!

Not a whine.I do not want to pay for a "lead" that has no intention of booking anyone. One way I usually find out if a lead is serious, is to check the date AND TIME for the service to be delivered. I...
by revbrian Level 8 07-20-2018
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