Couldnt agree with you more.
I lauched my catering business on thumbtack in 2014.
In 2020 we did over a million in sales but haven't actually used the Thumbtack platform in almost 2 years. I am so dissappointed with the direction they have taken on absolutely everything. This was such an awesome platform for Catering. I miss those days where I would leap up off my chair as soon as thumbtack would text me. Double leap everytime the client read my quote - we used to get email when that happened