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topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
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topic id 26197: Paying twice for the same lead
topic id 25265: Make pro pricing and rates more upfront for customers
topic id 24883: Filtering out customers with certain budgets based on pro preferences
Moderator Kameron

Background check emails from Thumbtack

Hi pros,

Soon, we’ll be sending an email to every massage therapy pro asking them to take a background check. Background checks are free on Thumbtack through Checkr, an accredited third-party. They review national and state databases and then share the results within a few weeks (and sometimes as fast as seven business days). 

Background checks on Thumbtack are usually optional but, in some situations, we’ll make them a requirement. For example, all Top Pros are required to take a background check because we know it helps build trust with customers. 

If you have general questions, our background checks help article is a good place to start. And if you have questions about your Checkr results, please contact Checkr directly at 844-824-3257 or



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