@lenaebdgr if they're customers who've contacted you and you have them in your inbox, they'll stay there forever. We are able to see them from our end, but we do need the name of the customer to make sure we're looking at the correct lead you're referring to.
I don't even know how to get to this thread except fro having stumbled upon a link to it in another thread! TT SHOULD BE EMAILING US THESE UPDATES DIRECTLY!!!!
@DefiningImagery Many of these updates get shared over email or through notifications. But we thought it would be helpful to consolidate everything in one place. You'll also start to see this list linked to in the monthly pro newsletter, so look out for it in your inbox every month, too.
Hope that helps!
When will this email notification take place? And why haven't you answered the questions and comments in this thread? Or at least send an email blast to answer the questions? We take time to reply, as you suggested, but you didn't take time to acknowledge our comments and questions.
This is ridiculous! We come to TT to PAY for leads and you hold them back for hours, not letting us buy them!!! EVERYONE HAS ALWAYS HAD THE OPTION TO TURN OFF NOTIFICATIONS!!!!!! THERE IS NO NEED TO HOLD BACK LEADS BECAUSE SOME DON'T WANT THEM! ALL THEY HAVE TO DO IS TURN OFF THEIR NOTIFICATIONS AND THE REST OF US 99% WHO WANT TO BE NOTIFIED, CAN BE NOTIFIED!!!!! I DIDN'T TURN OFF NOTIFICATIONS, SO KEEP ME NOTIFIED THE SECOND A REQUEST COMES IN!!! I AM A PROFESSIONAL WHO WILL ADDRESS A LEAD IMMEDIATELY, NOT UNPROFESSIONALLY SLOUGH IT OFF!!
I'm getting very tired of receiving job leads in a grouped email. Like you said, by the time we receive them, most jobs are taken. I need to see them in real time, not hours after they come in. Case in point, yesterday, I sat by my laptop prepping for events this weekend, and saw jobs come in every time I "refreshed" the browser. I don't have the luxury to sit by my computer/phone 24/7. Who made this decision?
It seems every time they make a so-called improvement, they take away more useful tools from us. Why not ask us what we think before making changes? I would love to know if any Pros suggested this change, as well as customer not viewing our quotes, etc.
Yup! I'm being innudated with out of state leads in a THREE HUNDRED MILE RADIUS! My service area is 20 miles north & south by 60 miles east and west! Am I really going to travel 6 hours there, to do a one hour shoot, and travel 6 hours back??? Between gas, tolls, and TT, that's the whole price of the job! But the idea is that since so few leads are coming in, at least if we see a load of irrelevent ones in our inbox, we get the impression that we're recieving things.
Yup, missed out on several that were already bid out by the time I saw them! And I check my phone A LOT!!! It was only a few minutes prior that it had come in, but since there's no notification now, I didn't know it was there and I was too late!