It’s all in the details. And now they’re all here. Before, pros told us it was hard to tell if a lead matched their preferences, whether they already paid for it, and what to do next to win the job. We heard your feedback loud and clear, and we made some changes.
Starting today, you'll find job details are easier to review than ever before. Some of you may have already seen this since we've been testing the experience over the last few weeks. Here's what's changed:
And that’s the new way you’ll get job details from customers. What do you think? Let us know if you have questions — we’d love to hear what you think of the changes.
#4 is not really transparrent at all. It shows that we got a discount.
If it showed HOW MUCH the payment was, it would be transparrent.
@Bateshandyman when a customer chooses you and you don't have promote on you just need to click on "reply" and the cost will show. If that's not the case, please send me a private message with a screenshot of what you're seeing and I'll look into it.
@Bateshandyman you may not be able to if accessing the Community from a mobile device, but if you switch to a laptop or desktop will then be able to attach a photo. Did you try clicking on the reply option to see if a price is then shown?
@Bateshandyman if you can direct message us with the most recent customers name where your running into trouble we might be able to get some clearer answers for you. Just click on either of our names, view profile, and click the direct message button.