A few questions i dont see asked are, one do we know what the original price was before it was reduced? two how do we know it was reduced? and three how do we know if the customer viewed there email so we get a refund? There are lots of questions and concerns I have here in this new price assuance. We all (pro's) have noticed a spike in the lead cost latly.
All great questions @melissac2286. We'll tell you in the quote message if the customer has read your message or not. Just look for “Read” under the messages you sent.
If you go to our Price Assurance Terms and scroll down to shop around savings, you'll see how shop around savings works, and when you'll see the cost for the lead. If after that you still have questions, let me know!
This may address part of the Ghosting issue. This may be a step towards a more fair price structure. And I POSITIVELY think this definition applies to Price Assurance. The Pros produce estimates that are visible to the Job Posters. All we are asking is for TT to provide estimates to us of what the pricing will be BEFORE we sign up for Assured Charges. This systems lacks Advice and Consent.
Please read before deleting. It is as positive as I can be.
And you have stripped away a key question that makes a job lead an EXACT match for what this Pro wants to quote. We once had the ability to see the age of the house that will be inspected. Thumbtack took that away from us on the pretext that it stopped the customers at that question. Customers know how old the house is. Trust me on this. We all make decisions on the purchase of a used product based on age, such as used cars. But as it stands now, all TT thinks matters to the Pro is the square footage of a house. This is not enough information to make an EXACT match with a Home Inspector. I am POSITIVE about that statement.
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