This is a step in the right direction, but it also assumes that the service categories on which Targeting is based are adequate. They are not. I do small welding repairs so handyman is a common sense category that applies, but I don't have the ability to target to that level of specificity, so I get and end up paying for leads that are irrelevant. Targeting also assume that customers correctly select/use the service categories - they don't always do so, so I get/pay for leads that are not really within the category that the customer has selected.
I honestly feel like we should not pay for leads that do not provide phone numbers and we don't secure them as a customer. Just paying for a lead that didn't lead us anywhere, but making a payment for an unsuccessful attempt to get a client. Especially when our rates are on our profile and they don't book with us.
Im not on promote. dont like it. so in my situation, if a customer reaches out to me and i accept the lead and get charged for it, we should have the same guarantee that our quote is read within 48 hours. I am not going to accept any more leads and only send quotes to people that dont pick me. i will pay then for it when they respond to my quote. loosing too much money on unread quotes.
@crussell821 shop around savings is still around. How shop around savings works is the discount will build up over the first 15 minutes while the customer reaches out to multiple pros. No charges will happen until after that amount of time and the amount will be the same for all pros involved in that amount of time.