Never hearing back from a customer can be discouraging and we understand how those leads can feel frustrating. We're working on this one — we know it's important to you and we want to get it right. While we can't share specific details on how we're making improvements, we hope to share more news on this soon.
In the meantime, we encourage you to brush up on our tips for crafting a great response to customers. They’re much more likely to respond when you send a great response. And no, “call me” doesn’t cut it.
This was posted 2 months ago as of yesterday. Any developments yet?