I think a background check should be mandatory to open any Thumbtack profile, but it is good news that at least will be a criteria to become a top pro.
I saw many times someone with no hires, no reviews and no background check at the top of the list while top pros with a lot of 5 star reviews, hires and background check are at the bottom of the list. I think this sends a bad message to the customers, implying that Thumbtack list is totally random and meaningless.
@vasy Just as a point of clarity, and not agreeing or disagreeing with your comments, my understanding is that the fact that someone is a Top Pro has no bearing on where they rank in the pro search list. Thus, it seems that the background check will not be a factor in this search ranking algorithm as well.
That said, I do see benefit in that ranking Top Pros and background checked pros higher may give some intregrety to the ranking - perhaps moreso than the current criteria as how fast someone responds.
yes, I agree with you, I also think that if you dont have a background check you should not be allowed to be on Thumbtack at all.
Does anyone really know what the ranking criteria is? I mean specifically... we know the factors. But there are all kinds of anomalies in the rankings that don't make sense. I would really love to see the ranking explained specifically - including factors like new profiles getting a boost (which I've been told does, and does not exist)
Our leads cost 75$ as well.
It just doesn't make sense the changes at least for our business category.
We used to provide such a good service.
Met so many people.
The foundation we built on thumbtack as sustained us and we are a growing business still.
But these changes have hamstrung me.
Our last review was in december and we have over 120 reviews in 4 years
Just to clarify @MR, completing a background check improves your overall profile score. Your profile is one of the factors of where you rank, so having a background check essentially does affect where you rank in a positive way. If you have any other insight or questions to add regarding ranking, please do so on current threads that are about ranking.