Product news & updates

Information about all of our latest changes, so that you're always in the know.
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results: 10
topic id 23308: Hefty charge for a dead-lead
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
topic id 17313: Thumbtack pricing for professionals
topic id 16038: Quote pricing calculations
JasonB

April's product roundup

Below is an updated list of product changes we shipped during the month of April. We’d love to hear what you think and we want your feedback. Don’t see your idea on this list? That doesn’t mean we are...
by Community Manager JasonB Community Manager Monday
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JasonB

March’s product roundup

Last month, in an effort to increase transparency into what we’re working on, we posted our first monthly list of product changes. Below is an updated list for the month of March. We’d love to hear wh...
by Community Manager JasonB Community Manager Thursday
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RileyM

We want to show you off

Advertising your business on social media can be overwhelming. We know, we’ve been there. Platforms like Instagram and Facebook will put your business on customers’ feeds, but first, you have to pay. ...
by Thumbtack Employee RileyM Thumbtack Employee 2 weeks ago
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CourtneyF

Get more of the leads you want

With the start of the spring season, we want to take a moment to remind you how the new Thumbtack works and share a tip for building your business in the year ahead: set your preferences. With the new...
by Thumbtack Employee CourtneyF Thumbtack Employee 3 weeks ago
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LydiaH

Questions about our Terms of Use Updates

We appreciate the questions about how and why we track communications between you and your customers. We care deeply about your privacy and recognize that we may not have been as clear as we could hav...
by Community Manager LydiaH Community Manager 4 weeks ago
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JasonB

February’s product improvements

  We’re always trying to make Thumbtack better, so that pros like you can be successful. A critical part of that is your feedback and all the great ideas you’ve shared on the Community. We’re listenin...
by Community Manager JasonB Community Manager 4 weeks ago
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nojoh

A new refund experience

Our support team is amazing, but you have better things to do than contact us over and over for help with charges. Pros like you asked us to update our refund process, so now you can dispute a charge ...
by Thumbtack Employee nojoh Thumbtack Employee ‎03-21-2019 09:43:42 AM
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TomB

Save time with saved replies

It’s not always easy to drop what you’re doing and type a message to a new customer. We know you’re busy; enter saved replies. Instead of taking the time to write the same response over and over (beca...
by Thumbtack Employee TomB Thumbtack Employee ‎03-20-2019 11:20:02 AM
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JasonB

Now live: past projects!

When we did our Q&A with Thumbtack Product Manager @CarsonP in July, many of you (@Laholt3, @HKrieger and many more) mentioned that you’d like to be able to highlight successful past projects. We hear...
by Community Manager JasonB Community Manager ‎02-21-2019 08:48:01 AM
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KenzieL

Understand the strength of your profile (and how to improve it)

How strong is your profile? Now you’ll always know. Any time you go to your profile, you’ll see its strength at the top. Don’t worry if your profile needs some work. Along with your profile strength,...
by Thumbtack Employee KenzieL Thumbtack Employee ‎02-19-2019 01:58:53 PM
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