Product news & updates

Information about all of our latest changes, so that you're always in the know.
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results: 10
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence

March’s product roundup

Last month, in an effort to increase transparency into what we’re working on, we posted our first monthly list of product changes. Below is an updated list for the month of March. We’d love to hear wh...
by JasonB Level 10 04-18-2019
6 17

We want to show you off

Advertising your business on social media can be overwhelming. We know, we’ve been there. Platforms like Instagram and Facebook will put your business on customers’ feeds, but first, you have to pay. ...
by Thumbtack Employee Thumbtack Employee 04-08-2019
3 10

Get more of the leads you want

With the start of the spring season, we want to take a moment to remind you how the new Thumbtack works and share a tip for building your business in the year ahead: set your preferences. With the new...
by Thumbtack Employee Thumbtack Employee 04-06-2019
1 13

Questions about our Terms of Use Updates

We appreciate the questions about how and why we track communications between you and your customers. We care deeply about your privacy and recognize that we may not have been as clear as we could hav...
by Thumbtack Employee Thumbtack Employee 03-29-2019
1 15

February’s product improvements

  We’re always trying to make Thumbtack better, so that pros like you can be successful. A critical part of that is your feedback and all the great ideas you’ve shared on the Community. We’re listenin...
by JasonB Level 10 03-28-2019
7 62

A new refund experience

Our support team is amazing, but you have better things to do than contact us over and over for help with charges. Pros like you asked us to update our refund process, so now you can dispute a charge ...
by Thumbtack Employee Thumbtack Employee 03-21-2019
6 8

Save time with saved replies

It’s not always easy to drop what you’re doing and type a message to a new customer. We know you’re busy; enter saved replies. Instead of taking the time to write the same response over and over (beca...
by Thumbtack Employee Thumbtack Employee 03-20-2019
3 8

Understand the strength of your profile (and how to improve it)

How strong is your profile? Now you’ll always know. Any time you go to your profile, you’ll see its strength at the top. Don’t worry if your profile needs some work. Along with your profile strength,...
by Thumbtack Employee Thumbtack Employee 02-19-2019
4 0

Add your prices. Get a rank boost.

We’ve heard from customers that seeing pro prices upfront is important. It gives them a sense of what it's like to work with you and whether you are the right fit for the job. By posting your prices u...
by Thumbtack Employee Thumbtack Employee 11-26-2018
2 14


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