Resource of the week

Weekly learning topics from the Help Center.
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Learn > Resource of the week

Resource of the week: Working with difficult customers

Hey everyone!   This week I wanted to share this article from Thumbtack Help that contains information on how to work with difficult customers. Specifically, this article has information about what to do if a customer makes you feel un... Read more
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Learn > Resource of the week

Resource of the week: Trust and Safety

Hi everyone! This week I wanted to highlight the Trust and Safety section of Thumbtack Help. We work hard to make sure Thumbtack functions well for customers and pros, and this section of Thumbtack Help contains a series of articles th... Read more
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Learn > Resource of the week

Resource of the week: Becoming a Top Pro video

Hey everyone! Drew mentioned the new criteria for our Top Pro program in this post last week, but I thought I'd follow up by sharing this video that walks through the details. Whether you're new to Thumbtack or have been around a while... Read more
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Learn > Resource of the week

Resource of the week: Targeting preferences

Hey everyone! It’s Monday so that means it’s time for a new Resource of the week!  Today’s resource is a 101 on all things targeting preferences. Many of you will already be familiar with the concept the article covers, but it’s always... Read more
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Learn > Resource of the week

Resource of the week: Responding to reviews

Hi everyone! We get a lot of questions about how to deal with less-than-stellar customer reviews, so I wanted to share this article from Thumbtack Help that contains some tips and strategies.  Check it out and use this thread to share ... Read more
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Learn > Resource of the week

Resource of the week: Marketing to millennials

This week I wanted to share a video of a webinar we recently hosted on marketing to millennials. This particular webinar features tips, insights, and analysis from the owners and operators of Rocky Mountain Photo Booth, a company that ... Read more
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Learn > Resource of the week

Resource of the week: Reactivate my account

Hey everyone, it’s Monday so that means it’s time for a new Resource of the week!  Today’s resource is a help article that walks you through the steps for reactivating your account. We’ve recently made the process easier than ever, so ... Read more
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Learn > Resource of the week

Pro Resources update

Hey Everyone! Just wanted to let you know that we've revamped the Pro Resources page to make it easier to find what you’re looking for. We’d previously grouped all resources by type (videos, courses, guides, etc.) but they’re now organ... Read more
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Learn > Resource of the week

Resource of the week: Search results and rank

Hey everyone! This week I wanted to share this help article about search results and rank. Many of you will already be familiar with the concepts in this article, but if you're new to Thumbtack it's a great intro to some of the basics.... Read more
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Learn > Resource of the week

Resource of the week: Standing out in search results

Hey everyone! At a recent event we hosted in San Francisco we asked pros how they stand out in search results. Here’s what they said: What do you think? Did these pros get it right? What's worked for you? What hasn't worked? What tips... Read more
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