Highlighted
Best Answer

Re: Let’s talk about promoting your business

Community Newcomer
Best Answer
Well, you make it difficult to promote part of my business after you took away the category I teach. Just because you did not think Horn or French Horn or Brass lessons are as busy as piano doesn’t make it wrong to list. Especially since lessons.com lists this.
Highlighted
Best Answer

Re: Let’s talk about promoting your business

Active Community Member
Best Answer

Hi everyone!

We’re still working on improvements to our system to make sure that promoting your business can work for all categories. We have a whole team here at Thumbtack devoted to making sure customers are providing the right information in each category, and that you’re paying a fair price to get in front of the customers you want.

Here are some of the category-specific points I’m passing along to our category experts that I’ve heard from you and other pros:

  • @CDCorno, you’d like to see more music categories, like French Horn and Brass
  • @Bk, you’d like your leads to be more specific in the catering category
  • @andresfranco, you’d like to be able to invest more in certain geographies
  • @Sphlouge, you’d like to see more levels in woodworking to distinguish your high end services
  • @Fabhealth19, you’d like to see better distinction between personal training and life & health coaching
  • @ndrevitchand @andresfranco, you’d like to have more control over the location of the leads you’re getting
  • @beckyspband @taxesrus, you’d like to distinguish between a mirror and a photo booth
  • @Metrote, you’d like to see budget categories in video production and streaming
  • @HarmonyServices, you’d like to see more direct categories in HVAC
  • @GerryR, you’d like us to separate metal roofing as its own category
  • @7718, you’d like to only promote your service when you’re supplying the carpet

If you’re reading this and you’re an events pro, check out this thread to share your feedback on your experience with promoting your business and share tips for success with other pros like you.

View solution in original post

Best Answer

Re: Let’s talk about promoting your business

Community Regular
Best Answer

I tried promoting my business.  I was contacted by about 5 people (and I paid $100).  Not one of them responded to me, even when the question was "When are you available" and I responded "I'm available now."  In my opinion, I've wasted $100.  I don't like your new system.

Highlighted
Best Answer

Re: Let’s talk about promoting your business

Community Newcomer
Best Answer

I have had the same experience. Sadly with the changes implemented last year by Thumbtack, my business has suffered terribly. 

 

Highlighted
Best Answer

Re: Let’s talk about promoting your business

Community Regular
Best Answer

I am feeling the same way. Also, the momentum has stopped as I no longer see what job opportunities are even coming up. I am not happy with the new system.

 

Highlighted
Best Answer

Re: Let’s talk about promoting your business

Community Newcomer
Best Answer

Same has happened to me with my business.  Very, very few leads in months now.

Highlighted
Best Answer

Re: Let’s talk about promoting your business

Active Community Member
Best Answer
I was wondering why the leads dried up. So in effect, we're forced to promote and risk automatically getting bad, expensive leads or else we're left out.
Are there reports that show if the pro experience (conversions per dollar) is better or worse now?
0 Likes
Highlighted
Best Answer

Re: Let’s talk about promoting your business

Active Community Member
Best Answer

It seems like we keep complaining about the same things, but the changes Thumbtack makes only gets them more money from us without any jobs. If I see a job where the customer has already contacted multiple pros, I don't even bother. I already feel bad that several of us have been charged and only one of us will get the job. Most of the pros seem to agree that they would pay a little more for ACTUALLY getting hired. Nobody is happy with paying when the customer won't even write you back. They contacted you with a quick-response and then NEVER respond to your quick answer back to them. RIDICULOUS that we get charged for that!!!!!

Highlighted
Best Answer

Re: Let’s talk about promoting your business

Community Newcomer
Best Answer
Can you call me at18059408713
0 Likes
Highlighted
Best Answer

Re: Let’s talk about promoting your business

Active Community Member
Best Answer
Me too! I even told Marco Zappacosta in person that the new way has killed my business after I invested 2 years on this app.