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Re: Not showing in customer searches!

Community Expert
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@RCPS thanks for sharing! If anything else changes again please let us know.

Give me a 'Kudo' if you find this post helpful or mark 'Best Answer' if it answers your question.
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I'm Targeting, but not showing in some Targeted areas

Community Expert
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I have Targeting on, but when I searched as a "customer", I'm not listed in searches in some zip codes that I am Targeting in. Other Pros with less hires/reviews and some newbies are listed. Why is that?
DJ Stevie 3-23-2020

 

*post merged to existing conversation by moderator on 02/23/2020*

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Re: I'm Targeting, but not showing in some Targeted areas

Community Manager
Community Manager
Best Answer

Hey @DJStevie. Our customer support team will be your best point of contact for questions and concerns regarding your specific account. Please reach out to them and they can look into your account and get you some answers. 

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Re: I'm Targeting, but not showing in some Targeted areas

Community Expert
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@Meckell,
Ok, Thank you! I'll reach out to them.
But are Thumbtack's hours revised because of the virus pandemic? If so, what are the revised hours?

DJ Stevie 3-23-2020
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Re: I'm Targeting, but not showing in some Targeted areas

Community Manager
Community Manager
Best Answer

@DJStevie great question. Our customer support hours are currently Monday-Friday 7am-6pm MST.