I've been trying to turn PROMOTE on for a couple of additional neighborhoods. In the WANT MORE LEADS LIKE THIS? box, when I hit "SAVE," I get a message saying: "SORRY, LOOKS LIKE SOMETHING WENT WRONG. PLEASE REFRESH THE PAGE AND TRY AGAIN."
And no matter how many times you refresh the page & try again, you get the same message. Anybody know how to get around this?
@mnemosyne that's awesome that you're looking to expand your preferences and I'm sorry that you've run into this issue. To start I recommend working through the troubleshooting steps listed here: https://help.thumbtack.com/article/basic-troubleshooting. Once you've gone through all of these, if you're still having this problem please follow up and let us know.
@mnemosyne alright let's get a few additional details from you so that we can look into this further. Is this happening on the app, a mobile browser, desktop, or all options?
In the mobile browser, you have the exact same problem. "SORRY, LOOKS LIKE SOMETHING WENT WRONG. PLEASE REFRESH THE PAGE AND TRY AGAIN."