Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
MR
Level 11

ADA Compliance Issue?

I just received an email from TT asking me to do a survey.. I was amazed at the choice of color on the font. (see attached) With my generally good eyesight I had a bit of trouble reading it. I showed it to my wife who has much poorer eyesight and she simply said "I would delete that without even reading it - I can't see it at all"

TT--- this one cant wait the typical months or more to implement fixes... you owe it to your pros to not have to strain to read your emails. In fact, you may want to check the ADA laws (Title III) to make sure all of your emails, websites, etc are compliant. I do not know if this is or is not in compliance, but I do know it is a poor choice of font color at a minimum.

 

Screenshot_20190802-100609.png

5 responses
Highlighted
Moderator
Moderator

Re: ADA Compliance Issue?

@MR Thanks for sharing you and your wife's concerns about our recent survey email. I'll get this feedback in right away. We appreciate you bringing this to our attention. 

mm
Level 7

Re: ADA Compliance Issue?

Same issue with highlighting unread notifications in app. Can barely tell what’s highlighted. Have to angle my phone to see the difference. I pointed this out a while ago.

Re: ADA Compliance Issue?

@MR What's ADA? Google only shows Asst. District Attorney.

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MR
Level 11

Re: ADA Compliance Issue?

Americans with Disabilities Act
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nikold
Level 4

Re: ADA Compliance Issue?

ADA is American Disability Act. It lays out the laws concerning what a business must be in compliance with to accommodate disabilities. 

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