I'm not sure if I'm posting this in the correct section. Mods, please move this to the correct section if possible...
I don't know if I'm the only person this is happening to, but lately i've noticed that even though all my inbox messages have been read(yes, I'm sure because I went through them twice), I'm still seeing the little superscript number for unread messages next to the inbox link in the corner of the icon/link. This happens on the ios App and on the web version(windows).
I also noticed this happening on the new leads tab as well as the inbox, when there are no new leads to be seen in there. I've tried refreshing the browser/App. Logging out and re-logging in. Even rebooting my device and my PC to no avail... But the dreaded superscript number remains haunting me! It's either that, or my OCD is taking over! haha
Has anyone else been experiencing the same thing with their inbox or am I going to just have to live with the ghost messges in my inbox?
Solved! Go to Solution.
@fixfitness thanks for letting us know about this! Does your app need to be updated? If so, go ahead and update it and see if that fixes the issue. If not, please send me a private message with a screenshot of what you're seeing!
@MR @Hankster please go through all troubleshooting steps. If that does not fix the errors, please send me a private message with screenshots.
@Meckell now I'm not seeing this issue on the app today I have an Android phone. I have the latest version 115.1 whch was updated on 8/9/19 Have had no issues with the web version. If this occurs again with the app I'll send you a screen shot.
@fixfitness can you send me a private message of what you're seeing on your app vs what you're seeing on the desktop. Getting a visual will be helpful in making sure I'm understanding what it is that you're referring to.