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topic id 32384: Private Chef/Catering Pricing
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topic id 24883: The purpose of promotion and set your budget in advance
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MR
Level 11

Can't Edit Quote Templates

Hello - 

I am trying to edit my quote templates that are accesed from the "settings" option. (Not the templates that are accessible from the messages window).  

I can modify the text, but when I click on "Save", nothing happens.

 

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6 responses
Moderator Meckell
Moderator

Re: Can't Edit Quote Templates

@MR are you using the app or desktop?

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MR
Level 11

Re: Can't Edit Quote Templates

@Meckell   desktop. Tried it in both Chrome and Safari - same results

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Moderator Kameron
Moderator

Re: Can't Edit Quote Templates

@MR referencing our Troubleshooting article, have you tried restarting either browser or the device? Or have you tried clearing the cache and cookies on either browser?

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MR
Level 11

Re: Can't Edit Quote Templates

@Kameron Yes, tried on 2 different machines,,, 1 mac and other Windows... same result

 

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Moderator Kameron
Moderator

Re: Can't Edit Quote Templates

@MR in that case I recommend reaching out and working with our support (800-948-2034) in real-time so they can get a full view on the issue and report it to our product teams if necessary. 

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MR
Level 11

Re: Can't Edit Quote Templates

I was able to make the changes in the mobile app.
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