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topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
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topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Gabriel1982
Level 4

Can't see customer discussions

Is anyone else getting (sorry, we encountered an unexpected error. please try again) when trying to access customer discussions?

Occupations (1)
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3 responses
TomS
Level 5

Re: Can't see customer discussions

I'm on hold for that issue right now. I'm glad to see someone else with the issue, then I know it's the app and not my phone or access.
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Moderator Kameron
Moderator

Re: Can't see customer discussions

@Gabriel1982

To start I recommend working through the troubleshooting steps listed here: https://help.thumbtack.com/article/basic-troubleshooting. Once you've gone through all of these, if you're still having this problem please follow up and let us know. 

@TomS if you've gone through those steps already, then you've taken the next right step to getting it resolved by reaching out to our customer support. 

Gabriel1982
Level 4

Re: Can't see customer discussions

Thank you