@groomserviceinc Telling them not to mark you as hired is certainly a loophole. I wonder, after they have charged us for the contact and weeks later a client marks us as booked, do they go back and take more money after the client books us later down the line.
I was contacted by a client I sent a quote to weeks ago. She contacted a bunch of pros weeks after she sent out the original request. I wonder how we are charged for clients that contact us weeks or months after we sent the quote.
Isn't it crazy how ambiguous this pricing system is?
This past Thursday, I received the following email. It was notifying me of changes to my category, editing. As of yesterday, the Editing category disappeared. I no longer have a category on Thumbtack! If this doesn't get resolved, I'll have to go elsewhere. Thumbtack, you were so good to me!
If you go to your Services tab and click Add Service a search bar will pop up. Search Writing Services and add that. In the settings of that service you'll be able to select the types of editting you want to do.
If you need help feel free to direct message me and I can walk you through it.
Hope this helps!
Anything else I can help you with?
Thanks for the response, Dusti. It's not that I don't know how to add a category. It is simply the fact that Thumbtack made changes to the categories and my Editing Services category is not available anymore. The Writing Services category is not applicable l for me in its current state. I spent over an hour yesterday trying different Services categories. None apply to my Editing category anymore. I put a suggestion in the Suggestion Box.
I previously had three different types of writing and editing services listed and today I see that they have been merged into one "writing services" service. Writing services (including editing) are not all the same, and I'm not seeing any place to designate what kind of writing and editing services potential clients should contact me for.
I'm a little worried about getting contacted by people who haven't adequately read my profile, who are looking for something I don't do, and then getting charged for it.
Related question: If I don't have instant match turned on, will I be visible to anyone looking for writing services, or will I only be visible to people I send bids to?
Thumbtack is no longer compatible with my business anymore. We started using it about 3 years ago and it was wonderful, transparent and "Simple" ( I will get back to that word simple in a few ) In short order we became Thumbtack Top Pro 3 years in a row, I got the silly keychain and sticker to proove it.
Recent and continued changes have made the platform incompatible with my business, to the point that I now pass on everything and basically have put my account in a coma. I'm reticent to completely shut it down only because I spent so much time developing a profile and acquiring reviews, and originally I was such a big supporter of the original platform. Thumbtacks claim that they are doing all this to "simplify" and answer their pros request is bull**bleep**. They are doing this to monetize more and make the pricing as confusing as possible plain and simple.
Oddly after a few weeks of not opting to set up instant match or the new pricing / category features I'm no longer getting quote requests, which is fine with me and makes my Thumbtack stress all but gone.
Goodby Thumbtack it was nice while it lasted.
Here's a quick question, if the changes are so super for both the clients and the pro, why do you suppose when I opened TT there are 61 requests, some from days ago, and most say 0 pros contacted, a few with 1 or 2 pros contacted.
A lot are smaller jobs.....that once upon a time we responded to. Jobs that would only command $150-200. Simple basic repairs, but since no one knows how much responding is going to cost, these requests go unanswered.
Saddest part is, it is these small jobs that get you in with a homeowner. Next time they need someone, they call you. But with nobody home, they are not even coming back to TT. JS