Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 22503: Leads
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me

Re: Congratulations to our January 2019 class of Top Pros!

It's my pleasure working with Thumbtack for the last 5 years and being on the TOP PRO for 4 years.  Thumbtack is huge part of my business.

Kstudios
Level 1

Re: Congratulations to our January 2019 class of Top Pros!

Thank you!
0 Kudos
DjKaiser
Level 4

Re: Congratulations to our January 2019 class of Top Pros!

Thanks for the recognition, I’m a dj from NYC always looking to collaborate so feel free to hit me up
Thartgers
Level 4

Re: Congratulations to our January 2019 class of Top Pros!

Thank You, I really worked hard, It's great to be recognized.
Thartgers
Level 4

Re: Congratulations to our January 2019 class of Top Pros!

Livingclean is based in Denver Colorado. Thank you for recognizing my hard work and perseverance. Theresa
Cleancut
Level 1

Re: Congratulations to our January 2019 class of Top Pros!

Thank you for this honor of being a top pro!
7Event
Level 3

Re: Congratulations to our January 2019 class of Top Pros!

7Event and it's staff are truly thrilled for the accolades and top pro badge we have received! We wish much success to everyone in 2019! Thanks again!

Make sure to follow us on Instagram: 7eventplanning
emeraldh
Level 2

Re: Congratulations to our January 2019 class of Top Pros!

Thank you!

DiamondClear
Level 1

Re: Congratulations to our January 2019 class of Top Pros!

Thank you!
0 Kudos

Re: Congratulations to our January 2019 class of Top Pros!

I received Top Pro Status notification via email and when I contacted support to confirm after not seeing my badge on my customer profile and only in the TT community profile, I was told it was a mistake.  I have a 4.9-star rating.  Although, I was told I only had a 4.78

I have 42 reviews

40 - 5-star reviews  (31 Verified) (11 Non-Verified) 

1 - 4-star review ( Unverified, client gave me 4 stars initially because he forgot I  gave him a variety of backgrounds including a black        background.  I then showed him his proofs again to remind him that the black background was the first background we shot.  He reposted his review and changed it to a 5 star, but Thumbtack wouldn't let an unverified reviewer make an adjustment, so they deleted his 5-star review.

1 - 1-star Verified, Deleted, Review - I had a Thumbtack customer post a 1-star review, not realizing until it was to late that it was a mistake on her part.  We never booked a session.  She said it was her mistake, she accidentally posted and asked that Thumbtack deleted the review.  Thumbtack deleted it, but would not give me Top Pro status, because it was past the deadline.

1 - 1-star Verified Review - A Thumbtack customer had a tentative date in mind. She said she would get back to confirm that the date worked with her son for senior pictures after he got home later in the evening.  She never got back to me.  A week and a half later, I receive a phone call and she says she is at my studio.  I was not at my studio and told her, you never got back to me, we never talked on the phone, you never signed a client agreement form or paid a deposit.  These requirements were in my quote and are on my website.  I told her I could get her son in the early afternoon and she pitched a fit and gave me a 1-star review.

I am very frustrated with Thumbtack right now.  My bookings have decreased significantly.