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Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
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goodforkcaterer
TackMaster goodforkcaterer
TackMaster
‎08-08-2019 07:44 PM

Customer Service Calls for Pros are now routed overseas

Has anyone noticed that Thumbtack pro support calls are now routed overseas? Very disappointing. 

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1 responses
Meckell
Moderator Meckell
Moderator
‎08-09-2019 09:02 AM

Re: Customer Service Calls for Pros are now routed overseas

@goodforkcaterer our customer support teams are in both Utah and the Philippines. All customer support agents (in both locations) receive great training and have the same resources available to them to ensure they're able to offer amazing support to pros and customers. 

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