This morning, there was new notification listed for me in the TT app saying, "Customers are comparing prices. But they can't see yours. Add your prices."
I am on Promote and my "prices" are shown (I have prices in quotes because they're not the format of how I actually charge my services and am forced to display prices only in an hourly format - seriously frustrating!!).
Anyway, I get immediately confused because my prices are indeed shown. So I'm wondering to myself, "Have settings changed in my profile unbeknownst to me?"
I click on the notification and it takes me to the following page. I do NOT offer bridal stylist services and it's not selected in my profile of service offerings (I double-checked just to be sure). I only offer everyday personal wardrobe styling services as indicated in my profile and job preferences. Question 1: I'm curious as to why I'm being prompted to enter pricing on a service that I don't even offer?
Question 2: My main concern is whether my profile position in search (which is usually #1 or #2) may be negatively impacted if the system thinks that I'm not showing my pricing?
Please explain - thanks!
Thanks for reaching out about this @RCPS. I looked into your account and see that you don't have bridal styling listed as a service. I'm not sure why this notification was sent to you, but I'm sending this to our team to look into. Do you by chance have a screenshot of the notification that you can send me? That will help us look into this a little deeper as it's not showing in your notification stream in your account.
I can confirm that your prices for Wardrobe Consulting are being shown to customers and you are still ranking #1 or #2. Your ranking is not being negatively impacted by this. I apologize for any confusion!
Hello I am getting promoted to give prices for grass cuts. I am a pool contractor, we do not cut grass we only service swimming pools.