Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Moderator Kameron
Moderator

Re: Do pros still get "customer has hired another pro" notifications?

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@Lar if a pro updates the project status it will not notify other pros of another pro being hired unless the customer chooses to leave a review. When a pro updates the status of a project to "In Progress" or "Done" they will be given the option to send the customer a review request.

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TackMaster LZDNVG
TackMaster

Re: Do pros still get "customer has hired another pro" notifications?

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@Kameron 

If that's the case, that is not working for me. 2 people that I've been speaking to recently I see have reviewed another pro and I was not notified at all about it and was continuing to contact them (without me being in the loop). I'll PM you the 2 names if you want to check it out.

Laura

Moderator Kameron
Moderator

Re: Do pros still get "customer has hired another pro" notifications?

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@LZDNVG thanks for sending those examples to me. I'll be checking into those and looking into this with our product teams for some more clear answers. Thanks again for your patience on this. 

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TackMaster LZDNVG
TackMaster

Re: Do pros still get "customer has hired another pro" notifications?

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@Kameron 

Thanks for your help! We're so lucky to have Thumbtack employees like you and @Meckell as resources to help us. 

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mm
Level 7

Re: Do pros still get "customer has hired another pro" notifications?

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Why did TT take away this helpful tool?