I agree with SunsetPhoto. Also the only repsonses I have been receiving is "____ canceled their request" but then I go to the lead and it says they hired another pro. Which is true?? Also, I would love to have the "____ has viewed your quote" response which allows me to hit them up while they are shopping around instead of messaging them while they are busy elsewhere. This tells me they are handling their wedding plans at the time they "view" my quote.
Thanks for all you and the team do Marco. I appreciate how you are continually attempting to make improvements and offer a better a service. I'm grateful as I have made my living with Thumbtack for years now.
Here is my question and it his is not a complaint because I've been able to make thumbtack work for me but I am curious: Would Thumbtack be profitable if it ONLY took finder's fees from actual booked work? (as opposed to charging 5 or more pros to talk to a lead that may not book with any of them..?)
Thanks so much.
@Atlas51 I'm really sorry to hear that this has happened more than once. Be sure to check out our Help Center article that I've attached with tips on how to make sure you receive payment for the work you do. If you have any current issues receiving payment from Thumbtack customers, contact us with the link at the bottom of the page.