I recently discovered Fash and signed up. It has generated a few leads for me, but no hires yet. They have been around for some time and are part of Liaison Ventures, Inc. and own a number of services that connect customers with professionals. Yes, their business model is identical to what TT looked like when I first signed up, but like many other Pros, I am always looking for ways to get my name and services out there and generate business. I built my business thru TT and when all the drastic changes started taking place last Fall, everything dried up and I had to start looking elsewhere. Happy to say that I believe TT has been listening to our complaints and suggestions and I have seen a slight increase in leads and hires this month, for the first time since November! Truly hoping it continues.
@DJStevie, I have followed many of the same threads you are referring to, as well as responded to a number of surveys TT sent me. I shared the same concerns as all the other Pros. I have been with TT for 3-4 years and built my business solely thru this site, so I have weathered some changes. All I know is that recently, I am seeing more requests and have had the ability to "throw my hat in the ring". which is not something I was able to do for several months. This has resulted in some much needed hires, so I am just grateful they have taken some of what we said to heart.
I wasn't seeing any increased requests with Promote on, especially with taking the advice from many TT reps, moderators, etc. But I have seen more with positive results with Promote off, and using the manual system. So, if Promote works for you, I think that's awesome, but improvements/tweaks, etc need to be made for ALL job categories. With the current system, I can't sit in limbo and wait for a conversation starter.
@DJStevie I've actually never used Promote. Not a good fit for me. Like you, the manual system works best for me, always has. The most recent small changes/improvements are already making a difference for me. As I said, I am hoping that TT keeps tweaking and improving to bring me, and all pros, back to the profitability we had been experiencing until late 2018.
I grew my business thru TT, recommended it to so many pros and customers, and hired other Pros for services I have needed, i.e. lawn care (this will be season 3 with the same company), HVAC, electrician, plumber, etc. Like so many Pros, I got blindsided when they changed their business model and leads just dried up. It's been really scary as I made the decision last year to go full-time when business was strong, and then suddenly nothing. If not for regular clients, not sure what I would have done the last few months. I think persistence and patience has paid off, at least for me, and I hope it helps others as well.
If you don't mind me asking, what specifically is not working for you?
My bad, I thought you had Promote on. What's not working for me? I've commented several times this week, hopefully this will not get deleted for repetition. I don't want to be charged for a conversation starter. If I get a starter, I want to have time to review the customer profile, event info and lead cost. Then if I decide to reach out to customer, I don't mind being charged. Sitting in limbo as I told a phone rep earlier isn't going to work for me. With Promote off, I've got a few bookings in 2 weeks. which is more than I had while trying Promote.
@DJStevie Completely with you on this. I need to review the request and event details before I know if it's a fit. The most encouraging change for me recently has been the ability to view and quote on customer requests even if they've already reached out to a pro. It's something that I requested in my surveys with TT and assuming others did as well. It's made a big difference as I've gotten 4 hires in the last month. Hoping they keep opening up more opportunities for us.