1. Hired someone to clean ducts in my home.
2. #couldhavebeen better. The guy did an ok job, but didn't have the equipment he stated he had in the response.
3. Always be upfront with clients about your abilities and the type(s) of equiipment you use.
As a General Contractor I am always looking for quality sub contractors for a myriad of different projects. If my existing cache of subs aren’t available, or if the job requires a specific skill set that is unusual I always go to Thumbtack first. I have met several top notch people from Thumbtack.
@Batkitty5961 Thanks for sharing! I am sorry you didn't have the best experience. I hope you were able to leave a review for the pro and give him some feedback so he can do better moving forward
Now that Thumbtack has changed a little, you are able to look at a list of pros, see their profiles and reviews, and decide whom you want to reach out to. Hopefully next time you will have a better experience, because you won't be waiting around for pros to send you quotes!
I tried to use thumbtack as a customer about three (3) or so years ago.
Then I got a message from an administrator (at Thumbtack) who threatened
to cancel my account because this kinda action is prohibited in the EULA!
I politely explained that I was just trying to get an idea of what other Thumbtack Pros
were charging but was again warned that this is illegal to do according to my agreement!
So I don't know what specifically you are after here but I will just recuse myself from any further
Christopher M Hudetz
@MrChris - you are correct, we are not encouraging you to hire pros in your same field But we highly encourage everyone to use Thumbtack for all of the other hundreds of services we offer! I am a wedding cake professional on Thumbtack (for nearly 5 years now!) and I have used Thumbtack for multiple projects - from having my website built, to cleaning tile and grout, to personal training. Hope you will try it again! Let me know if you run into any issues.
Not to attack you but actions like yours are the reason the Pros, well old ones like myself, stopped using this site. Your research costs us money.
Hi @tlittlej thanks for reaching out. Just to clarify, these are legitimate projects that pros are getting done, this is not research for Thumbtack. The idea is that using Thumbtack from the customer perspective gives you insight into how to better use it as a pro. I have been a Thumbtack pro for almost 5 years, 4 of those before I came to work here. I have also used Thumbtack several times as a customer - from hiring a personal trainer, to having my website built, to getting tile and grout cleaned. Through each of those experiences I learned something that I could improve upon as a pro - like changing the way I scheduled with potential customers, or tweaking my responses, because I liked what I saw in other pros.
Thumbtack has changed a lot recently, so if you've been gone for a while, you should check it out again --- we know it isn't perfect, but it is getting better every day, thanks to feedback from great pros like you! If you have more questions or want help with anything, I am happy to help you! Feel free to send me a DM.