@MusicEverywhere to see your direct messages in the Community you'll just need to click the envelope icon. You may or may not get them in your email depending on your Community notification settings.
The last message I sent said that I've forwarded your specific situation regarding your Top Pro status to the appropriate team to look into. I can't say whether this will result in you receiving Top Pro for this last round or not, but they will reach out if your status is updated.
Ever since I lost my Top Pro Status I’m getting no requests. I haven’t been able to replace one single student. This is my family’s only income. I know people contact the pros with Top Pro Status first. I would if I was a customer. It means something.
How long has it been? I think it's much more likely that you're just in a lull period, and your leads will pick up again soon. I don't think losing top pro has made that much of an impact; you have a stellar reputation with 87 reviews and a 5-star rating, with a friendly looking, quality headshot -- I think that would stand out much more than a 'top pro' badge.
@MusicEverywhere, your Top Pro status for July 2019 should be reassessed because you do actually have 5 verified reviews in the 12 preceeding months, i.e. July 1, 2018 ---> June 31, 2019.
Going forward, you are doing brilliantly in 2019 with 7 verified reviews thus far and we're only in September. Just keep a careful eye on your response rate and review star ratings and I bet you'll make Top Pro in January 2020 also.
Why can't thumbtack post responses in chronological order? Why is there a response from yesterday, followed by a response from a week ago?? It makes it impossible to follow a thread and makes no sense at all.