I've been using Thumbtack for about six months now and have had some ups and a lot of downs, as a video producer/videographer. On Thumbtack, the only two service options for this industry are:
I think there is room to split these up further, based on what the customer needs. A music video, a short film, etc. typically has a very different process and clientele than a coprorate, business, or commercial video.
Wedding and event videography
In general, some other things that I would love to see for leads:
^some of the suggestions above may seem unfriendly to customers using Thumbtack--but frankly, I'd much rather have less people contacting me if they are better qualified by TT first.
Is there any good reason why the Video Production category doesn't have customer budget/price filtering, like Wedding and Event Videography?
Hmm, maybe you're talking about Budget, which actually refers to the budget you set for spending on Promote, not the customer budget.
@traviswardvideo as always, thank you for putting so much time and thought into your post and giving us constructive feedback about what's working and what's not working. The details you provided are very helpful for us to hear and we'll definitely pass it along! Your concerns about price filtering is one we've heard from other pros within the Community. We'll continue to pass along that feedback as we hear about it. Thanks again!
Thank you, @Meckell . I'll keep an eye out for changes.
On a related note, when I had been setting up Wedding and Event Videography, I accidentally starting adding it as Wedding and Event Photography. I was surprised to see that you can provide multiple rates, per hour (1 hour=rate, 2 hours=rate, 3 hours etc.). While not truly ideal for video, even something like this would be more helpful IMO because it lets us build a general editing cost into the price.
For example, if my wedding rate is $150/hr and I know that standard wedding videos (3-4 min highlight) can be edited in a day (say $500 for this example as a flat, one day editing rate--$50/hr for 10 hr day), I can build that in. Like so:
We could also even work discounts into this, based on time. So if I wanted to say "this is my rate, but the longer I'm there, the lower I can make the hourly rate" to attract customers or give the feeling of value/fairness, I can. I guess the overall point is, it's very inflexible at the moment for the industry it's in.
Thanks again. Would love to hear from other video professionals, too!
@traviswardvideo that's a good point and I could see how that would be helpful for Videographers. I too would love to hear from other pros about this and also hear what's working for them. @StoriesUpSTL is another great Videographer here in the Community who has given us some awesome suggestions. Feel free to share ideas with each other and keep this great feedback coming!