Why will TT NOT provided me with the competition data? I have no data information for over a year!!! I want to know where I stand compared others. Why is TT hiding the info from me?
@DefiningImagery I've double checked your account to verify and report that the competition section of your Insights page is showing the average pro stats as 0. Our teams will take a look at this and we'll reach out once we have any updates. Apologies for any inconvenience.
Thank you Kameron. I've reported this several times and nobody else would even acknowledge the issue. It's an essential tool and it doesn't work. Thank you.
HOW YOU COMPARE DOES NOT WORK!!!!!!!! HOW YOU COMPARE DOES NOT WORK!!!!!!!! HOW YOU COMPARE DOES NOT WORK!!!!!!!!
How many times do I have to report that HOW YOU COMPARE DOES NOT WORK? Why won't you fix this? I report it and report it and report it and I get told "we're looking into it" and it never gets fixed!!!! It tells me that the average pro rating is ZERO stars, and the average response rate is ZERO PERCENT, and the average response rate is ZERO!
Then it shows me the most popular pros in "my area" which are in Manhattan, Brooklyn, and Connecticut!!! I don't work in any of those areas and they are all outside a 25 mile radius. Why does it not show photographers in my actual area?
...which is exactly my point!!! For over a year it's not been fixed and no one has reached out to me becuase they have no intention of fixing it! And your words are carefully crafted to be truthful, yet not provide an answer! You said, "Once there's a solution, our team will reach out to you." which means that they will never reach out to me because they will never fix it. Words like "passed along" and "looking into it" are all blow-offs. Never any concreted answers! Do you not understand how infuriating that is???
You're sorry about how I feel??? There's nothing wrong with my feelings of infuriated frustration!! That's putting the blame on me that my feelings are my fault!!! How about taking responsibilty and apologizing for the SYSTEM not working correctly??? See, this is exactly what I am referring to when I say we are always blown off and nothing is ever addressed!