Get as many reviews as you can including clients from other sources than Thumbtack. I have found that as I increase my number of reviews, my hire ratio continues to increase. Of course, that really helps with the higher rates recently. I do agree with others that if clients reach out to 5 professionals and hire no one, a partial refund should come into play. Obviously, we are all going to invest that refund right back into Thumbtack!
My best tip is to always bid asap and always respond promptly to further questions. As a consumer, I think it is annoying to have to wait. I will always go with the first one that responded (as long as the pricing is just). My two cents
It's the simple steps that can get over looked, so this is a good reminder. Paying attention to details in the customer request and speaking on that goes a long way! Thank you for posting
Price match! 9 times out of 10 a customer contacts more than 1 pro searching for the best deals. If you are confident that you have the best rates, tell the customer if they find a better deal screenshot it to you and you will match the price. This will also give you an idea of what your competetion is offering. You're welcome