Know your client's needs and tailor your initial responses to how you can meet those needs. Under promise and over deliver!! By now everyone knows the mumbo jumbo standard responses so set yourself apart by personally writing different responses for each unique situation. It's more time consuming but it shows you are committed to that client and putting personal attention in to them. You will set yourself apart from others and definitely get hired more, for sure!!
Very important! I've run into some pros who feel uncomfortable asking for reviews -which is completely valid. How do you go about bringing reviews up with customers?
I mention the review process as the closing topic to the conversation... letting them know they can help a business to thrive at no cost to themselves. (Gives them a feeling of pride)
I have found that conveying a welcoming, friendly tone in my quotes helps the customer have a glimpse into my personality. They want someone who will be pleasant and easy to talk to. I don't want to come across "all business" too much as a violin teacher. I want them to know that I will be fun to work with and good with children.
So I personalize each quote and try to get let the person get to know me a little bit. This goes a long way.
What other ideas do you have for quotes that will attract customers?