The water cooler

Big ideas, business tips and random thoughts.
cancel
Showing results for 
Search instead for 
Did you mean: 

Pro lounge > The water cooler

Rank higher ?

Hello, I’m not exactly sure how to rank higher or WHY I am ranked so low on the Home Organizer section? I am ranked 8th and there are a few others with lower reviews or profiles that are not completely filled out? I have a 5.0 review a... Read more
0 Kudos
12

Pro lounge > The water cooler

Hires for current year.

If this question was ever asked, please accept my apologies as I can't find it.Is there a way when a "customer" searches for Pros, that they are able to see our current number of hires for 2019? This way they can see how active on Thum... Read more
0 Kudos
4

Pro lounge > The water cooler

Ghosting, Inactive Pros and More

I wanted to write a post about a couple things, but mainly about the issue of ghosting.I've seen it repeatedly throughout the forum, and frankly, I think it's misguided to blame Thumbtack for it. Unless someone is claiming that TT is l... Read more
3 Kudos
0

Pro lounge > The water cooler

What price does the customer see?

On more than one occasion I have received Leads where the customers apparently did not know the price. They asked me the price in a message. One customer ghosted me, and the most recent customer entered into a dialog about the job, but... Read more
3 Kudos
0

Pro lounge > The water cooler

How can I audit my response time for specific job posts?

This morning I was out on a job. I received two messages that looked like leads, and I had my Android Phone. I declined both of them from my phone.I went back to work feeling that I had responded within the required four hours. Now tha... Read more
1 Kudos
6

Pro lounge > The water cooler

My experience as a Thumbtack customer

As Thumbtack employees we are encouraged to use the site as a customer. It’s great to help us get things done, stay up to date with how the site works for customers, and to meet more amazing Thumbtack pros in person. I recently decided... Read more
2 Kudos
8

Pro lounge > The water cooler

Referrals

Wondering if TT would consider adding a referral feature for us pros? Here is the situation. Say I receive a lead either in my inbox or my Jobs Tab for a lead that I do not want for some reason. Geography may be the biggest reason, but... Read more
1 Kudos
2

Pro lounge > The water cooler

Thumbtack pro diversity

We aggregated demographic data from the 2019 Small Business Friendliness Survey, and we’re excited to share how Thumbtack pros look by the numbers. If you’re interested in learning more, check out our recent post on the 2019 SBFS.    Read more
2 Kudos
2

Pro lounge > The water cooler

Rating customers

Just throwing this out there. If it’s been discussed already I apologize. Here is my proposal. Why can’t Pro’s rate customers. Uber and Lyft allow it as do many other lead generating sites. I see so many repeat posts from the same cust... Read more
8 Kudos
2

Pro lounge > The water cooler

Positive Feedback

We don’t see too many positive posts about Thumbtack’s policies of late.I would like to start up discussion that mentions some viable aspects of this platform.1) My profile: a work in progress. Lots of opportunity to present myself to ... Read more
3 Kudos
4

Community members 23534 total members