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Pro lounge > The water cooler

The Pro Lounge... Beneficial To The Pro's ?

I think we are ragging on the Moderators too much. While I think they are as frustrated as we are with the lack of progress, it would be refreshing to hear them admit it. I think they honestly try to pass on our complaints and suggestg... Read more
5 Kudos
5

Pro lounge > The water cooler

First impressions and suggestions

I have been using websites and apps like Thumbtack for about 8 years now. I run a very successful IT business with 2 part-time employees and virtually no overhead. There is a lot of money to be made in any industry working as a contrac... Read more
3 Kudos
18

Pro lounge > The water cooler

Who is my Account Manager?

I'm trying to get in touch with my Thumbtack Account Manager but I've never been told who they or how to contact them.I did send a PM to Kameron four hours ago requesting this information but I haven't received a response thus far. I c... Read more
2 Kudos
15

Pro lounge > The water cooler

Pro Community Meet-up in Houston

An outstanding group of Thumbtack pros were able to meet this afternoon to network, share stories, and swap tips and tricks for finding success on Thumbtack. Our local TackMaster @vaughn organized the meet-up - and we are so excited to... Read more
1 Kudos
1

Pro lounge > The water cooler

How Do You Stay Safe?

My fellow yoga teachers, plumbers, massage therapists, anyone who does house calls, how do you ensure that before going to a client's house, that you are not walking into a dangerous situation? In my profession as a private yoga instru... Read more
1 Kudos
4

Pro lounge > The water cooler

Why do you stay with Thumbtack?

After reading the overwhelmingly high percentage of posts on these boards that are begging for change in the system, identifying major issues and expressing degrading thumbtack client satisfaction, I wondered why do these people stay? ... Read more
1 Kudos
5

Pro lounge > The water cooler

May I please have a simple, but important fix?

Picture explains what I have been wanting, badly, for a very long time. Read more
6 Kudos
1

Pro lounge > The water cooler

Forum Notices

Any reason why I'm not receiving notices if someone replied/kudoed to my comments? As of last night into this morning, I received no notices. Any reason why? I have notify me box checked, so I don't understand, unless it's something ne... Read more
1 Kudos
12

Pro lounge > The water cooler

REPS BLOW OFF SCHEDULED CALL APPOINTMENT!!!

I had to wait almost a week for a phone apt with my rep. It was supposed to be yesterday at 3:30... NO CALL! I call TT 15 min later and spend another 30 min on phone trying to get to the root of the problem. Turns out the call is now s... Read more
5 Kudos
8

Pro lounge > The water cooler

Thumbtack poor customer service

How come I receive better customer service from a pizza place that order maybe once a month from? Compared to thumbtack where I’m spending $600 a month on average. I don’t understand why every time I have a complaint thumbtack is so co... Read more
7 Kudos
1

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