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Pro lounge > The water cooler

Google search results for 'Thumbtack' setting unfair expectations for customers

Perhaps you could let the advertising department know the following: For most service providers: Cheap and High Quality are mutually exclusive.If Thumbtack wants to cater to JP’s (Job Posters, we Pro’s are the true customers) who only ... Read more
8 Kudos
10

Pro lounge > The water cooler

Why is my profile not found in search? Anyone else missing?

I just made Top Pro 2020. But now I cannot be found in any town in my area. What changed in the past week?Just today, I seached for home inspectors on Thumbtack in several neighboring zip codes including my own home town and I am not l... Read more
2 Kudos
3

Pro lounge > The water cooler

Collections Agency - a suggestion

One of the issues I read about regarding TT is pros stating that they have, from time to time, problems getting their customers to pay the bill. I know I have a fairly high rate of this issue from clients I have sourced from TT in the ... Read more
1 Kudos
1

Pro lounge > The water cooler

What price does the customer see?

On more than one occasion I have received Leads where the customers apparently did not know the price. They asked me the price in a message. One customer ghosted me, and the most recent customer entered into a dialog about the job, but... Read more
3 Kudos
0

Pro lounge > The water cooler

How can I audit my response time for specific job posts?

This morning I was out on a job. I received two messages that looked like leads, and I had my Android Phone. I declined both of them from my phone.I went back to work feeling that I had responded within the required four hours. Now tha... Read more
1 Kudos
6

Pro lounge > The water cooler

Why do you stay with Thumbtack?

After reading the overwhelmingly high percentage of posts on these boards that are begging for change in the system, identifying major issues and expressing degrading thumbtack client satisfaction, I wondered why do these people stay? ... Read more
1 Kudos
5

Pro lounge > The water cooler

Got Hired Finally

Just wanted to let you folks know that after a complete TT hiring stall in 2019 thus far, I was hired for something not entirely meeting my job parameters. I brought the client over to what services I will do  by changing client's mind... Read more
2 Kudos
1

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