It's now February 15th, and I have gotten exactly 1 job..... The promote feature and the way we are now getting contact -leads on jobs is NOT NOT NOT working !. The previous method , whereby a job lead was emailed and texted immediately to a pool (in my case bartenders) and then we quoted for that job WORKED!!! I was a top pro last year, this year that will not happen and I will deactivate my account- becuase the FEW jobs keads that do come my way thru promote have not panned out . They want to know when I'm available ? I then reach out to them and NOTHING ! PLEASE RECONSIDER YOUR JOB LEAD NOTIFICATION METHOD!
I got 3 small jobs for the month, but no leads(conversation starters) in a week! I am, along with many other Pros, in agreement with you that the job lead notification method needs to change, and very soon!
Every single "The Customer Chose You" referral we have gotten turns out to a customer ghosting us if we respond. No exceptions ...right now I have a balance with Thumbtack for like $70 because I refuse to pay for "ghosting leads" where they customer does not even respond to the very first contact from us. When TT decides to do away with the $70 charge on our account we will again bid jobs, but otherwise we won't...Oh and we are a Top Pro in the catering category, so it's not like we are newbies.