Soon, we’ll be sending an email to every massage therapy pro asking them to take a background check. Background checks are free on Thumbtack through Checkr, an accredited third-party. They review national and state databases and then share the results within a few weeks (and sometimes as fast as seven business days).
Background checks on Thumbtack are usually optional but, in some situations, we’ll make them a requirement. For example, all Top Pros are required to take a background check because we know it helps build trust with customers.