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topic id 3937: Unhappy with thumbtack
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FlashC
Level 4

Picture Quality

I am a photo booth owner and I only recently realized that the pictures posted on Thumbtack for potential clients to see are not high resolution. I looked through various other profiles and it was the same thing!

I love Thumbtack, it has certainly given my business the kick it needed but I would like that our pictures are presented in high-res to our clients. Most of the pics look really poor. This isn't good marketing for us that strive to achieve the best quality!

Anybody else noticed this too?

Thanks!

Occupations (1)
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4 responses
Moderator Meckell
Moderator

Re: Picture Quality

Thanks for reaching out and sharing your experience @FlashC. Here are a few things to keep in mind when adding photos to your profile to make sure they look as good as possible:

- Stay on the small side, 20MB or less.
-Use common file formats (to get technical, try JPG, GIF or PNG).
-Keep it sharp with a resolution of at least 50x50 pixels.
-Avoid really wide or tall photos — the width-to-height ratio must be 10:1 or smaller.

We're always looking for ways to improve our platform, so any additional feedback you have about this is helpful! 

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al
Level 4

Re: Picture Quality

I have never thought my picture gallery was up to speed. Would you take a lookout mine. Fix anything u see that needs to be changed
Ann Lamm Interior Design
336-817-7026
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Moderator Meckell
Moderator

Re: Picture Quality

@al I'm happy to take a look and give you feedback! Keep an eye out for a private message from me Smiley Happy 

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Re: Picture Quality

YES!!!

The image quality is HORRIBLE!

I have mentioned this several times and am still waiting for changes.  I don't get it.

 

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