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across56

Pearl R.

She intitated the inquiry by asking for my avaiablity. I don't like that at all. That triggered a Thumbtack charge. I follwed up with some questions of my own and after awhile she responded followed b...
by across56 Level 5 in Pricing, payments & refunds yesterday
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QuiGonJohn

Refund for cancelled job

I had a lead, which was not correctly entered. Client said her laptop screen was cracked/broken and I responded.  She contacted me and we spoke a couple times for me to get the computer model, etc. Bu...
by QuiGonJohn Level 4 yesterday
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pyl

Syncing Thumbtack with External Calendars or Booking Systems

I'm a new pro and now that I have had a chance to explore the community and tool, I'm a little disappointed that there is not a way to sync Thumbtack with other calendars or booking systems.My current...
by pyl Level 4 in Manage your jobs Thursday
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DustiO

Keeping you in the (feedback) loop: August edition

We heard that we could do a better job updating you on the status of all the great feedback you give us. We want you to know we’re listening to you, and we’re working hard to turn many of your ideas i...
by Community Manager DustiO Community Manager Thursday
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Amymnzn

Lead filtering

I would love the ability to filter the leads page so I can view which leads based on particular specifications from the customer.  This would allow me to quickly see which leads I know I have the best...
by Amymnzn Level 5 in Manage your jobs Thursday
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Meckell

Introducing Price Assurance!

Hi pros, You told us you should only pay for leads you have a real shot at winning — and we agree. That’s why we’re rolling out Price Assurance for your services with targeting preferences.  With Pric...
by Moderator Meckell Moderator Thursday
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ExcaliburSH

Lead Costs

I know this has been asked and addressed but I think its worth bringing up again. When a customer reaches out to me I get the lead price before I accept or decline. That gives me the option to decide ...
by ExcaliburSH Level 6 in Pricing, payments & refunds Wednesday
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jduenasphotos

Getting a Review Removed

Hello Thumbtack community!  First time on here looking for some advice, thank you all in advance!  Back when we first started on Thumbtack we had a potential customer who raised some flags in my head ...
by jduenasphotos Level 4 Wednesday
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realtimeleadgen

open hours issue

For businesses that are open 24/7 how do we reflect this in the hours section. I tried setting it for example from 7am to 7am but it wouldnt let me save it, saying the times need to be different. Than...
by realtimeleadgen Level 1 in Get hired Wednesday
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lmheim

Ways for Pros to voice concerns

My original post was deleted so I am trying again with an edited version.For Pro's who have concerns about how TT is working or who have constructive suggestions, use LinkedIn to find and message key ...
by lmheim Level 4 Wednesday
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