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TaylorS

Decoding promoted leads.

When we launched the ability to promote your business, we thought we made it simple. First we slotted all pros into customer search results, then we saw that the top 10 pros in any search got the mos...
by Thumbtack Employee TaylorS Thumbtack Employee in Pro tips 40m ago
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TomB

Save time with saved replies

It’s not always easy to drop what you’re doing and type a message to a new customer. We know you’re busy; enter saved replies. Instead of taking the time to write the same response over and over (beca...
by Thumbtack Employee TomB Thumbtack Employee an hour ago
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CourtneyF

Let’s talk about promoting your business

Hi everyone, I’m Courtney, and I’m the product marketing manager responsible for a new feature you’ve probably seen in your Thumbtack app. As of a couple months ago, you have the option to promote you...
by Thumbtack Employee CourtneyF Thumbtack Employee in Get hired 2 hours ago
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BMurray1987

Personal Training Breakdown

I have been using TT for a year now with a lot of success. However, one thing that frustrates me is that I compete on TT with other trainers that offer 30-minute sessions or group training. It's time ...
by BMurray1987 Level 5 3 hours ago
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TaylorS

Look yourself up on Thumbtack. Right now.

It takes 2 seconds and will change how you use Thumbtack.   Go to Thumbtack.com or the Thumbtack app — the customer one. Not the pro version you’re used to. Type in your service and your zip code. Yo...
by Thumbtack Employee TaylorS Thumbtack Employee in Pro tips 3 hours ago
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scottb

Initial jobs posting too vague

Example- One of the categories I'm getting notifications for is 'illustrating'. Almost always there is no info about what it's for, what general style of art etc. Much too vague to do anything but sen...
by scottb Level 1 3 hours ago
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JasonB

Now live: past projects!

When we did our Q&A with Thumbtack Product Manager @CarsonP in July, many of you (@Laholt3, @HKrieger and many more) mentioned that you’d like to be able to highlight successful past projects. We hear...
by Community Manager JasonB Community Manager in Product news & updates 4 hours ago
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luisperez5518

Certifications

I am a tennis instructor and when updating my profile I can't enter my Professional certification information because there is no provision for Tennis Instructors Certification credentials. We shoul d...
by luisperez5518 Level 1 5 hours ago
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TaylorS

There are 3 kinds of leads on Thumbtack.

First, let’s start with a few definitions, just to make sure we’re all on the same page. Search results: If you’re a pro on Thumbtack, you show up in customer search results. Customers come to Thumbt...
by Thumbtack Employee TaylorS Thumbtack Employee in Pro tips yesterday
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Kevin1211

Pricing

I have seen the price for a lead double and triple in the past year. It started out 3 credits ($10) now it’s $27.50 for the same lead and you don’t get the job or your money back. NOT FARE THUMBTACK
by Kevin1211 Level 4 yesterday
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