If you bid a project and the customer goes with a different service provider instead of you. Do not let that be the end of the conversation. I always, always thank them for the opportunity and ask the...

I have shut of instant match for nearly all of my services.  First it doesn't give me a chance to share the features that my company can offer.  Secondly, then morning I responded to a request only to...

Q, how dos a lisenced, insured bonded with workers comp contractor compete with handy persons.We do the leg work, use profesional stationary, only to have it shown to them, with them getting the work....

I just wanted to say thank you to everyone who has been posting in this section. Since the change I had been wondering what I was doing wrong, I used to be able to leverage my strong customer service ...

I think this section needs a new name since people aren't actually getting hired. When I see "Top Pros" posting that they are having issues getting leads, that tells me something is wrong, in a seriou...

**UPDATE** If anyone wants a breakdown of the current system vs the old system I just did a quick analysis of my 2018. I'll be completely transparent and tell you what I spent in quotes and what I ear...

On the webinar 6/12/18 the nextGen version of Thumbtack was displayed where customers see little profiles of pros (ranked in top pro order). When is that new interface supposed to go live?

Hi EveryoneI don’t mind paying for leads, but this new system does not let me know how much a potential conversion will cost me until after my card is charged. We aren’t stupid. This has to stop as ma...

Hi everyone! I’m not seeing any job requests. Does anyone know why? I’m a top pro and usually see several requests a day.