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Charsie1

Outragous cost

I don't know about anyone else, but I'm starting to get really angry! The cost has gotten ridiculous and now it seems as though I'm constantly getting fake leads! I have on who seems to not speak prop...
by Charsie1 Level 5 in Pricing, payments & refunds 30m ago
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dback48

Instant Match

I got charged $15 dollars on one contact when before I used to pay $5 dollars a quote. Plus, once they added 10 more quote per a request, it allowed horrible photographers to gouge prices below what w...
by dback48 Level 5 51m ago
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Pololescaille

Pricing

The new system Instant Match doesn’t work for me. Thumbtack now look like Home Advisor! I quit when I was using Home Advisor then I found thumbtack and it was amazing compared to H.A. Now they are the...
by Pololescaille Level 5 in Pricing, payments & refunds 6 hours ago
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Av8tress

10 Days & Counting & Still No ANSWER!

Since I've been complaining on this board, I received, to my surprise, 3 potential clients. I was stunned so I went along and sent them each a quote on July 22nd & 23rd.  Today is the 3rd of August an...
by Av8tress Level 6 yesterday
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CarsonP

Let's talk about your profile

Hey! I’m Carson, and I’m the Product Manager responsible for profiles.   At Thumbtack, we’re always working to help you get hired more. Using your Thumbtack profile to showcase your business and the q...
by Thumbtack Employee CarsonP Thumbtack Employee in Get hired yesterday
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FestiveLights

My Open Letter To Thumbtack

Doubt this will go anywhere, but felt the need to post it. Dear Thumbtack, As a pro on your platform for over a year now, my company had a great experience until recently. When I first stumbled upon y...
by FestiveLights Level 5 yesterday
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hannahL

It's official: You no longer pay for quotes.

Gone are the days of paying for every quote you send, whether or not the customer gets back to you. Now, you set a budget that only covers the quotes that your customer actually responds to. That mean...
by Thumbtack Writer hannahL Thumbtack Writer in Product news and tips yesterday
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GinaP

Charged for no reason

I just got charged by thumbtack when I haven't gotten contacted by anyone new. Does anyone know what that's about? And who can I contact to get that fixed? thanks-
by GinaP Level 4 yesterday
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revbrian

Reached my weekly limit. Really?

I just got a message from TT saying that I have reached my weekly limit for Instant Match.I have screen shots of the two quotes on the page that says I reached my Instant Match limit. So I look at the...
by revbrian Level 7 in Manage your jobs yesterday
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Meckell

Suggestions on the "Let's talk about your profile" board

We saw a lot of awesome suggestions on the “Let’s talk about your profile” board that pertained more to settings and preferences. We loved reading through those, and to keep things organized, we moved...
by Moderator Meckell Moderator Sunday
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