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StoriesUpSTL

Profile not showing up on search

I noticed that my Louisville profile is not showing up when I do a search for commercial/promotional video production with a Louisville zip code.Someone in a Facebook group mentioned that their busine...
by StoriesUpSTL Level 8 in Get hired yesterday
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ReeseTee

Eliminating Ghosting:

Please forward to your overlords:Make the Job Poster give a $1.00 deposit to participate in the Thumbtack system.Once they indicate they have hired a Pro; the JP gets their dollar back.If zero Pro's r...
by ReeseTee Level 7 yesterday
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DNGVideo

Refund Policies Are Too Vague

 It appears that the policies are not very well written and are not keeping up with the growing complexity of the system.For example: The customer’s first contact is a “no thanks.”We don’t charge when...
by DNGVideo Level 6 in Pricing, payments & refunds yesterday
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revbrian

"You’re not targeting jobs like this..."

A customer "only picked you" in a Promoted listing. I 'landed the job', so all well and good, but I see at the top of the job information that it says: "You’re not targeting jobs like this, so double ...
by revbrian Level 8 yesterday
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Hankster

Suggestion

When a lead hires you on Thumbtack & the request is marked as hired my suggestion is that the calendar be automatically blocked off instead of me having to do that. Seems simple enough to me. Hopefull...
by Hankster Level 9 in Manage your jobs yesterday
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Gabriel111

Leads

Hello TT , I don’t wang to talk about ridiculous fee you are taking from us or about leads you send me where nobody answer but you took the money , i want to now how much money i have to pay to you to...
by Gabriel111 Level 6 yesterday
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MLCC

Pricing and Lead Process

I offered this feedback today when I declined a lead. I thought I'd share."The lead prices for this level of conversation is way too high.I'm thinking this process for communicating with leads and hav...
by MLCC Level 6 in Pricing, payments & refunds yesterday
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Mkat4464

Error trying to add reviews from Facebook

I have reached out to support without any success of a response to the email and text I sent. I linked my Facebook reviews to add to my profile and the number of reviews my profile shows is inaccurate...
by Mkat4464 Level 6 yesterday
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Digitalwhims

Check Availability... A Possible Solution!

I think there is a possible solution to the difficulty that we are all having regarding the menu item "Check Availabilty"  option. This could be changed to "Contact Profession al" or "Contact Vendor" ...
by Digitalwhims Level 6 in Find more jobs yesterday
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jcp

Pricing

I have several catagories I promote - under my video production services I can not list any sort of price range.  So people contacting me that dont know my price range - may or may not be a "match" fo...
by jcp Level 9 yesterday
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