@GT456 Exactly! People leave out so much information when requesting. It makes no sense that we have to pay, only to find out that we can't, or don't want, to do the job. All TT has to do is edit the request form so that people have to fill in specific info. I keep telling them that, but they don't care. ... View more

This is your new promotion, which I just don't understansd. " Appearing in search results is free. You only pay for leads – the first time a customer reaches out to you. A new customer might contact you by messaging, calling or booking you.   But you’ll only pay the first time someone contacts you – any other conversations or appointments with that customer are free." So, if a customer contacts me, even if requesting a job I cannot do, I still have to pay?? That just doesn't make sense to me. Why would I want to sign up for that? Please explain..... ... View more

I started this as a  new discussion. Why was it hidden in the midst of 200 other pages, all of complaints, of course? ... View more

I had a "discussion" with a TT chat person yesterday re: pet sitting and dog walking. I wanted to know why it costs $3+ to quote if a client wants "pet sitting" but $6+ to quote for "dog walking". He tried to tell me that they were 2 different jobs. I explained that they are synonymous, that I "visit" a dog and "walk them" no matter how it was worded. Why should it cost twice as much because a client used a different word? Then he tried to tell me that the $6 quote was cheap, that most people are charged $8-14 to quote. I called him out on this because I only charge $15-20 for a walk!! Does he really think I am going to work for $1. Absurd! Of course he had a generic reply, "I will let my team know about this". Yeah, right. I am thoroughly disgusted with TT. I bet no moderator will chime in, because they don't care, either. ... View more