So very true and accurate. But they will never do that as that would cut their profit margin exponentially. They increased it exponentially because they went from allowing only 5 pros to quote to 16 and charging the pro 3.33 when only 5 could quote to 17.41 in my field. So that means they received per customer about 18 dollars to now the sum of 16 times 17.41. That's almost 300 dollars per customer whether they book with a pro vs the 18 they received before. But they let greed masquerade as ambition and found scores of ways to attempt to manipulate us. The fact is when they were making around 18 dollars per potential customer they were doing fine bc several pro requests came through in the several fields the thousands of pros are signed up for. But what happened was they worked angles and got greedy and found various ways of multiplying their revenue even if we paid dearly. Essentially all ethics went down the drain. No pun intended to any plumbers on TT:)
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I had to remove myself from Instamatch for various reasons. First I've been a religious patron of your company since Nov of 2014. The prices per quote were 3.33 at that time. Then went up to 5 then 8 then 14 then to 17.41. I set my travel preferences to a 10 mile radius of the listed zip code and was regularly being sent jobs that were 30 plus miles away. And then had to argue with your staff that when the customer said they would travel up to 25 miles and my GPS stated 28 or 30 miles the response I got from you guys was that your travel meter is based on a "straight line" and it was under 25. Hmmmm. I told them I don't own an airplane and me or the customer would have to drive on "roads" and not take a straight trek through the Savannah. This debate went on many times both with calls and emails. There are so many things I could go on and on but I need to get back to work. I mentioned no fitness trainer wants to travel 27 miles that takes 40 minutes to get there, train for 45 minutes then travel 40 minutes back when they could have trained 3 sessions in that time locally. The only way to make that lucrative would be to charge the travel client three times the standard price which would never fly with them. So I removed myself from Instamatch and quote only when the job seems plausible.
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