Your new system is inching me closer to canceling my affiliation with Thumbtack, despite being an ardent defender of your service for several years. While there are advantages to being able to send bids without being charged for each one individually, there are problems. Just this week I was charged for a "client contact" when the person simply wrote a note asking what the process was for setting up an event. I responded and never heard anything back. There has to be a better way of filtering these so called contacts so we aren't charged for clients who are only making simple inquiries. Secondly, removing the "budget" from leads makes it impossible to gauge whether a request is even worth responding to. I've not landed a single job through Thumbtack in at least three months and I assume it's because the leads were either lowball or fishing expeditions. I've had success via Thumbtack previously, but since you started tinkering with the system, nothing at all. If this situation does not improve, Thumbtack will not be worth my time and resources. A number of personal chefs have already dumped Thumbtack and have been highly critical on professional forums. I'm finding it increasingly difficult not to agree with them.
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