I'm working with Thumbtack since 2016. When I started, TT was a much better option than others. Easy to understand the price and quoting system. Today, due the local market, I have to pay, sometimes, 30% of the total job price to TT. I really agree with the other comments. Thumbtack was much better before start changing every 3 or 4 months. Also, sometimes, the customer is only researching about prices. They have no idea that the pros have to pay if they contact us. So, TT nudges the customer to contact the pro using questions like "sounds good" or "what's the process to work togheter" then, the customer never get back.
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