In the Old Thumbtack a lead expired after 24 hours. In the Old Thumbtack a lead was limited to 5 responses. Clients told me that they preferred getting fewer bids as opposed to more. The New Thumbtack now allows up to 20 responses.  Every lead I have gotten since the New Thumbtack started is "What days are you available" and "Can you send me prices", neither of which, I feel are responses that garner being charged for. I'm sure hundreds of other Pros feel the same. We've all voiced those opinions and concerns, over and over.  ... View more

@DJStevie, Yes, my posts commenting on your posts have been removed.  I'm sure this one will too.  Just agreeing with you and also bringing up other things that I've noticed through this forum.  If they don't want to hear our answers, they (TT) shouldn't have asked for our "concerns". ... View more

@DJStevie, .  When I first started using TT, September 2013. The cost to send a quote was $1.50 per credit and for wedding photography, that would range from 4-8 credits, depending on the budget that was listed in the lead.  With that said, the most TT would make on a lead would be $60 if the client read all quotes sent by Pros. Today, a lead can receive 20 quotes, and if all are responded to, that one lead generates at LEAST $847 for TT. ( This is based on the price of $42, which I was charged the last time I sent a quote that was responded to.) The price of can be as high as $62 (in my market) which would be $1240. This is why no one at TT is listening to us Pros.  As I've mentioned previously, my last TT hire was a wedding that was Nov 10th. I'm not paying for any leads, so I won't be getting any more hires. I'm keeping my account open, just in case TT's Powers That Be come to their senses and changes the platform to be more fair to the Pros.    ... View more

@DJStevie, I'm a photographer and have only used TT for weddings. I booked 130+ weddings with TT's old platform. I'm very saddened by all of the changes TT has gone through, and continue to go through. My frustration comes from receiving emails asking for input from all of us, and yet they don't take any of those suggestions to task. My position at this point is why should I spend money on a company that doesn't care about the long term pros that have made them successful over the years. ... View more

@incognitii, You've hit the nail on the head! They keep asking for our input, questions, concerns, yadda yadda.  All of which is falling on deaf ears. Clearly TT has no intentions of paying attention to anything  the long time Top Pros have said. So many things pertaining to the "new roll out" are very questionable.  ... View more

@brad0321, Very well said! I totally agree with you. I also am suspicious of many of the leads coming through these days. ... View more

You asked last month for input from your Pros. Hundreds of us voiced our opinions and concerns. Not one of us were listened to. Sadly enough, my last Thumbtack booking ( wedding photography) is tomorrow. I used TT heavily for the first 4 years, this past year has been lousy. I've stopped sending quotes altogether. Just for kicks, I have looked at " jobs" this past week. 95% of them are only "partial matches" for my business. Then, when I actually look at a lead the cost if a client replies is often $62+ for a job that is listed at $250 or less. That is completely ludicrous! Sorry Thumbtack, I'm done. ... View more

Sorry Vinamrata, My clients liked having a limited number of pros sending quotes. Since you've implemented the new changes with Instant Match, 95% of the leads that I have sent quotes to have NEVER hired a Pro through Thumbtack.  I'm sorry, but I'm not buying that the new changes are to help us Pros, when in fact over the past two weeks, you've seen several hundred Pros voice their concerns, and like myself, they are leaving Thumbtack.  The "powers" that be have taken a great platform and turned it into a mess. You've said that you're listening to our concerns and suggestions, but yet, you're not taking any of what we are saying to task.  I've said this before when I've talked to Customer Service Reps when calling in, I'm really saddened, and sorry that I'm not using Thumbtack anymore.  Clearly, you're all about making money for yourselves, and not caring about the Pros anymore.  ... View more