Clarifying - I am only charged IF I respond to a "lead" under this new program? That seems to be different than the experiences of many of the Pros responding on this thread. This type of blanket program may be fine for many types of businesses however, in particular my field (wedding officiant) I am schedule driven. A client might contact me for a particular date that I don't have available. Or from an area I do not service (I get a LOT of these "partial matches" that are outside my radius). Since the client side has a "set" question "are you available on my date?" I would like a "set" response of "No, I'm sorry I'm not". As a professional, not responding to a client puts a bad impression in that client's mind. When a friend or neighbor might mention my company and hear "oh, that pro is rude, couldn't even bother to ansewr my question" because the clients do not know how much it costs us to answer. But if I DO respond that I'm not available, I get charged for a job I can't take. I would just like some way to make it fair and not hurt my reputation.
... View more
I was using "instant match" but kept getting inquires of "are you available on my date?" ( a standard / suggested response). They would not be sent my bid if I was not, yet the customer has contacted multiple pros - probably with the exact same stock question - and to respond it would cost me 25% of my fee. That's up from the 4% fee I used to pay. I left "instant match" because of this. If I increase my price to compensate for YOUR fee, I'm priced out of the market.
... View more