I really don’t think it’s fair to be charged almost $12 for a lead when someone replies because not everyone who replies will become a customer. Sometimes they just have a question about my services. I think I’ve also been charged for the quotes I’ve sent out even though the customer hasn’t even replied. I think it was fair when you were charged a standard rate for each quote you sent out. I’m also not paying a standard rate of $12 per quote because my business is in such a broad category.
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