I have a lot of concerns about how Thumbtack charges me for leads. First of all, if I receive an instant match lead and I decline it, I don't think I should be charged for that. Ultimately, I decide what leads have value to me and often customers are messaging a large batch of Pros and just looking for the best price, not the best quality--these are not my customers. People who work with me want dependability, credibility, quality and timliness. I don't think weddings and events should be lumped together. I have never booked a wedding from Thumbtack even though I have a sucessful wedding photography business but I do book a considerable amount of corporate events from Thumbtack leads--I'd prefer to receive more inquiries for jobs like that and turn off the weddings.
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