Same. At first nothing changed, but now the leads are dwindling. Not only that, but the quality of leads coming in is also tanked. Even the leads I'm (over)paying for don't seem to be as high quality. They aren't getting back to me, despite being the first to reach out. So I'm either waiting for leads with baited breath, or I'm wasting money on leads that don't follow through. Granted, for my industry, I expect a little lull since it's the holidays around here, but still. If they're desperate enough to ask for service at this time of year, I expect them to get back to me when I message them within an hour of their first inquiry.  ... View more

I'm seeing from the customer view that some profiles include a purple highlighted note that may say "Great Value" or "In High Demand". Is this determined by the new algorithm, and will you be sharing what these notes are and how to qualify for them? I can see that I'm marked as "Great Value" and I'm curious if that has to do with my pricing compared to other pros in my area and how I might be able to capitalize on that. ... View more