I think I have many of the same frustrations with Thumbtack everyone is saying. Thumbtack has been mainly a waste of time and money. The changing prices on leads is ridiculous and now you have no idea what the cost of a lead is which is also ridiculous. You are asking your pros to spend money when they have no idea the price....how is that right? I have been with Thumbtack over a year and I have booked 2 customers which isn't very good! Your competition bark.com charges basically the same price for every lead and you get the phone number of the customer when you buy the lead. If you did those 2 things I would probably use Thumbtack a lot more. Also, bark allows customers to select your company and ask the pro to reach out to them which makes it a hot lead. When talking about your company to other pros they refer to you as a scam. Sine almost no one replies to my messages I don't even waste my time anymore. Also, one other thing, you need to allow people to put their budgets in they want to spent, not the levels you have now. For example, if a customer says they are looking to spend $800 to $1000 that will let us know if they are looking in the ranges of what we charge.
... View more