I started using Thumbtack in July of 2017. It was my number one lead generator. But ever since you have introduced the Instant Match and Pay Per Contact, this platform is no longer my first place lead generator. I used to pay at least $400-500 per month but it was worth it because I was booking quality business. Now I’m paying significantly less but I’m also not booking quality jobs from Thumbtack amy more. None of the Pro’s were happy about the new pricing structure when it rolled out but you didn’t listen. Why are you still not listening??? It’s not working! Go back to the old pricing structure. There was nothing wrong with it. I’d rather pay $11-$15 and decide whether or not I want to put a bid in than pay $26 for someone to say “what’s next” and then they never respond again.
... View more